Organizations are seeking to drive a judicious balance between
outsourcing and insourcing, keeping business value as their
principal driver. Global In-house Centres were conceptualised and
initiated to enable organizations to foster global talent expansion
and cost leverage while ensuring control and governance.
GICs have been evolving rapidly in the last couple of years and
have metamorphosed to innovation hubs. Modern centers are
progressively focusing on high-value activities such as
IP-creation, advanced analytics, building competencies around
emerging technologies, setting up the center of excellence among
As a result, GICs are becoming an essential element of the
organization’s overall IT strategy.